Standard Bank Namibia Offers International Visitors Greater ATM Transparency with Dynamic Currency Conversion

The service allows eligible international cardholders to view and complete cash withdrawals in their home currency when using Standard Bank Namibia ATMs, including the bank's Small Express ATM devices.

With Dynamic Currency Conversion, international customers can see the value of their withdrawal in a familiar currency before completing the transaction. This provides greater clarity and enables informed decision-making while travelling in Namibia.

"Dynamic Currency Conversion is more than a convenience feature. It forms part of our broader digital payments strategy, where payments are not simply transactions, but a key driver of client engagement and value creation. Every interaction presents an opportunity to deliver a more seamless, personalised and transparent banking experience.”
said Burger Smith, Head of Digital and Ecommerce.

Behind this offering is a deliberate investment in digital innovation, payments technology, data capabilities and secure infrastructure. Standard Bank Namibia continues to enhance its payments ecosystem to improve customer experiences, strengthen security, and deliver smarter, more intuitive banking services.

As part of the Standard Bank platform strategy, the bank is leveraging its payments capabilities to create connected, frictionless experiences that meet clients where they are, whether transacting locally or travelling internationally. Solutions such as Dynamic Currency Conversion demonstrate how digital innovation is making everyday banking simpler, more transparent and more relevant to clients' needs.

How Dynamic Currency Conversion Works

When an eligible international cardholder withdraws cash from a Standard Bank Namibia ATM, they may be presented with the option to complete the transaction in their home currency. Before confirming the withdrawal, the ATM displays:

• The transaction amount in the cardholder's home currency
• The applicable exchange rate
• The final amount that will be debited from the account

Customers can then choose whether to proceed with the transaction using DCC or continue with the withdrawal in Namibian Dollars.

Benefits of Dynamic Currency Conversion
International cardholders can enjoy:

• Greater transparency by seeing the withdrawal amount in a familiar currency
• Upfront visibility of the exchange rate before accepting the transaction
• Certainty regarding the amount that will be charged to their account
• Convenience while travelling in Namibia
• Freedom of choice before completing the withdrawal

DCC is available at all Standard Bank Namibia ATMs nationwide, including ATMs located at key travel and tourism destinations, airports, branches, and Small Express ATM locations.

As Namibia continues to welcome visitors from around the world, Standard Bank Namibia remains committed to 
building a digitally enabled banking ecosystem that makes everyday transactions simpler, more secure and more convenient. 

Through continuous investment in payments innovation and client-centric technology, the bank is creating seamless banking experiences that support both local customers and international travellers.

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Media Enquiries and interviews:
Elzita Beukes
Senior Manager: Public Relations & Communications
[email protected]