Q: What is an E-Statement?
An E-Statement is an electronic version of your posted statement send to you via email. An E-Statement contains the same information as the paper statement, in the same format and is presented as an Adobe® Portable Document Format (PDF) file that you can view, print or save at your convenience
Q: How do I sign up for E-Statement?
To sign up for E-statements you can visit your nearest branch, contact our Customer Contact Centre (92860), or you can alternatively use the email address provided below:
Q: What types of accounts are E-Statements available for?
E-Statements are currently available for personal and business banking current, savings, home loan and credit card accounts
Q: What software do I need to view E-Statements?
To access and retain a PDF file, you need the free Adobe® Reader® (version 6.0 or higher) a link will be provided in email to download free Adobe Reader
For a credit card statement you will be required to download and install a decoder to view your statement