Products
 
The features of Travel Insurance:

  • basic cover is offered automatically to all Standard Bank MasterCard cardholders who purchase travel tickets using the card.
  • the policy is valid for 90 days;
  • there is no free cover to Standard Bank MasterCard cardholders between the ages of 76 to 84 years. These cardholders have the option to purchase the Seniors’ Policy;
  • benefits are only payable in South Africa or other countries in the common monetary area;
  • cardholders have the option to purchase additional travel insurance of which there are three options to choose from;
  • pre-existing medical conditions cover is available;
  • cardholders can extend their additional cover to 180 days; and
  • the underwriter is AIG South Africa Limited and International SOS is the assistance company that manages the claims process.
All claims must be submitted in writing to International SOS within 30 days or as soon as it is reasonably practical thereafter.

This is how you may contact International SOS:

  • Telephone: +27 11 541 1390
  • Fax number: +27 11 541 1190/1191
Post: PO Box 4561, Halfway House, 1685, South Africa.

Types of cover
This cover is free to all Blue and Achiever MasterCard cardholders.

Description of cover Local International
Emergency medical and related expenses (injury and illness) Nil N$150 000
Hospital cash (max of 15 days at N$200-00 per day) Nil N$3 000
Personal accident insurance (accidental death and disability cover) while on public conveyance internationally N$150 000 N$450 000
Personal accident insurance (24 hour accidental death and disability cover) N$100 000 N$100 000
Hijack and detention benefit (N$750 per day for a maximum of 10 days, excessive of 12 days N$7 500 N$7 500


The following cover is available free with your Gold or Corporate card.

Description of cover Local International
Emergency medical and related expenses (injury and illness) N$70,000-00 N$1 million
Hospital cash (max of 15 days at N$200-00 per day) Nil N$3 000
Personal accident insurance (accidental death and disability cover) while on public conveyance internationally N$750,000-00 N$750,000-00
Personal accident insurance (24 hour accidental death and disability cover) N$250,000-00 N$375,000-00
Hijack and detention benefit (N$750 per day for a maximum of 10 days, excessive of 12 days N$7,500-00 N$7,500-00


Optional cover

Option 1

Description of cover Local International
Emergency medical and related expenses and assistance - injury and illness Nil N$5 million
Emergency medical and related expenses and assistance - war and terrorism Nil N$1 million
Legal assistance abroad Nil N$5 000
Alternative employee or resumption of assignment expenses N$10 000 N$10000
Personal accident - in flight or public conveyance N$600 000 N$600 000
Personal accident - 24 hours. N$300 000 N$300 000
Personal accident - terrorism extension Nil N$250 000
Cancellation and curtailment (N$500 excess) N$10 000 N$10 000
  • Baggage loss (N$500 excess)
  • Maximum insurance value of any one item
N$5 000
N$1 500
N$7 500
Baggage delay N$2 000 N$2 000
Travel delay (in excess of 24 hours) N$2 000 N$2 000
Cash and travel documents (N$500 excess) N$1 500 N$2 000
Personal liability N$2 million N$2 million
Premiums per trip:
  • 1-90 days
  • 90-180 days
  • 1-90 days frequent traveller


N$225
N$790
N$215


N$225
N$790
N$215
Pre-existing medical conditions cover Nil N$100 000
Premiums per trip:
  • 1-90 days
  • 90-180 days
  • 1-90 days frequent traveller


Nil
Nil
Nil


N$555
N$1 945
N$530


Option 2

Description of cover Local International
Emergency medical and related expenses and assistance -; injury and illness Nil N$9 million
Emergency medical and related expenses and assistance -; war and terrorism Nil N$1 million
Legal assistance abroad Nil N$5 000
Alternative employee or resumption of assignment expenses N$10 000 N$15 000
Personal accident -; in-flight or public transport N$600 000 N$1 million
Personal accident -; 24 hours N$300 000 N$500 000
Personal accident -; terrorism extension Nil N$250 000
Cancellation and curtailment (N$500 excess) N$10 000 N$20 000
  • Baggage loss (N$500 excess)
  • Maximum insurance value of any one item
N$5 000
N$1 500
N$10 000
N$2 000
Baggage delay N$2 000 N$3 500
Travel delay (in excess of 24 hours) N$2 000 N$2 500
Travel missed connection (excess N$250) Nil N$2 500
Ticket upgrade (six-hour excess) Nil N$4 000
Cash and travel documents (N$500 excess) N$1 500 N$2 000
Personal liability N$2 million N$2 million
Premiums per trip:
  • 1-90 days
  • 90-180 days
  • 1-90 days frequent traveller


N$250
N$875
N$235


N$250
N$875
N$235
Pre-existing medical conditions cover Nil N$150 000
Premiums per trip:
  • 1-90 days
  • 90-180 days
  • 1-90 days frequent traveller


Nil
Nil
Nil


N$640
N$2 240
N$615


Option 3

Description of cover Local International
Emergency medical and related expenses and assistance - injury and illness Nil N$11 million
Emergency medical and related expenses and assistance - war and terrorism Nil N$2 500 000
Legal assistance abroad Nil N$5 000
Alternative employee or resumption of assignment expenses N$10 000 N$25 000
Personal accident - in-flight or public conveyance N$600 000 N$2 million
Personal accident - 24 hours N$300 000 N$1 million
Personal accident - terrorism extension Nil N$750 000
Cancellation and curtailment (N$500 excess) N$10 000 N$25 000
  • Baggage loss (N$500 excess)
  • Maximum insurance value of any one item
N$5 000
N$2 000
N$20 000
N$2 000
Baggage delay (in excess of 24 hours) N$2 000 N$3 500
Travel delay (in excess of 24 hours) N$2 000 N$2 500
Missed travel connection (excess N$250) Nil N$5 000
Ticket upgrade (six hour excess) Nil N$5 000
Cattery and kennels (excess 24 hours) Nil N$2 500
Cash and travel documents (N$500 excess) N$1 500 N$3 000
Personal liability N$2 500 000 N$2 500 000
Natural disaster Nil N$2 500
Home guard N$100 a day plus callout N$100 a day plus callout
Premiums per trip:
  • 1-90 days
  • 90-180 days
  • 1-90 days frequent traveller


N$275
N$960
N$260


N$275
N$960
N$260
Pre-existing medical conditions cover Nil N$250 000
Premiums per trip:
  • 1-90 days
  • 90-180 days
  • 1-90 days frequent traveller


Nil
Nil
Nil


N$925
N$3 230
N$880


Senior cover
Should you be over the age of 75 you do not benefit for automatic cover. However, you may choose to buy the Senior option up to the age of 84 that gives you the following cover.

Description of cover Local International
Emergency medical and related expenses - injury and illness N$50 000 N$5 million
Emergency medical and related expenses and assistance - war and terrorism Nil N$1 million
Legal assistance abroad Nil N$5 000
Personal accident Nil N$50 000
Cancellation and curtailment (N$500 excess) N$10 000 N$10 000
  • Baggage loss (N$500 excess)
  • Maximum insurance value of any one item
N$5 000
N$1 500
N$7 500
N$1 500
Baggage delay (in excess of 24 hours) N$2 000 N$2 000
Travel delay (in excess of 24 hours) N$2 000 N$2 000
Cash and travel documents (N$500 excess) N$1 500 N$2 000
Personal liability N$2 million N$2 million
Hijack (excess 12 hours) N$750 per day for a maximum of 10 days N$7 500 N$7 500
Premium per trip of 1-90 days N$670 N$670